All orders are custom made, by hand. We do not rely on large-machinery as we are a small-business.
Therefore whilst we aim to get all orders out as quickly as possible, we like to say that there is at least a 7 day production time prior to shipping. Once shipped, it is out of our control and into the hands of the courier/Royal Mail.
Do you ship internationally?
Yes we ship worldwide, we use Couriers for our international shipping. Prices are subject to local taxes, handling fees and shipping costs. We will show you our shipping charge at checkout for any international orders.
Customs & Import Taxes
We ship internationally, however depending where in the world you are, your country may impose additional taxes or handling fees to the postage. These costs are not covered by The Sticker Shop Uk and in most cases the carrier will ask you for payment before releasing the item. Keep this in mind for shipping timelines to your country.
Can i wash my labelled product?
Please do not put your labelled items through the dish washer or washing machine. If you are planning to clean an item you have labelled we would suggest you hand-wash only. Get in touch if you’re unsure.
My label won't stick or has white paper stuck on it (see pictures)?
Don’t worry sometimes the label cuts a little too deep and lifts some of the backing paper with it. If you can slowly remove the backing paper from the decal using you fingers or a pair of tweezers.
Once removed your label will be ready to apply. Any problems please feel free to contact us here.
How do i apply my label(s)?
Fitting instructions will be sent with every order but just incase you need instructions simply follow below
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Remove the clear transfer tape carefully (comes ready applied to the word).
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Apply your vinyl word to your chosen surface and smooth over the decal with a credit card or squeegee firmly with your hands.
- Remove the clear application tape from the front of the decal and that's it!
Can vinyl wording be removed?
Yes, Vinyl offers a strong adhesive but it is possible to remove the Decal without causing any damage the surface if needed. We have found the application of heat with a hairdryer or heat gun works best.
What is your returns policy?
As stated in our terms & conditions we do not accept returns on any personalised goods. This is in accordance with the UK distance selling regulations. No 14 day cooling off period is included for personalised purchases, these are classed as personalised items & cannot be re-sold. Refunds/returns are not given/accepted if you change your mind, buy wrong size or don't like it.
Items that are not personalised will be accepted if the item is returned to us within 14 days of purchase, providing it is unused & in re-saleable condition a refund/exchange will be given. You must contact us prior to returning your item and we will advise on the returns process.