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Brand names can unfortunately not be accepted and will be rejected. If brand names are given then they will be changed to an alternative, it is far too time consuming for us to contact every single customer/order that requests a trademarked word when it is clearly stated on our website that we do not do them. There is a no refund policy for all alternatives given, we will simply choose the most popular. We are not responsible for a customer spelling mistake made on the order form. We make to your exact requirements (as entered in the personalisation box) it is down to the customer to ensure correct spelling.
Returns are not accepted on personalised goods so please read full item description, check spelling & measure the product before ordering as it cannot be exchanged or refunded.
There is to be no 14 day Cooling Off period for personlised goods sold as orders are unique/personlised to your requirements and work is carried out right away. Refunds/returns are not given/accepted if you simply change your mind, buy the wrong size or don't like it. This is in accordance with the UK distance selling regulations. Transactions cannot be cancelled and refunds cannot be given. Any liability that the Company The Sticker Shop Uk has will be to the order value alone, minus any costs already accrued. Claims for damages, interest or any other costs incurred, the Company The Sticker Shop Uk will not be responsible for.
Your statutory rights are not affected. The Purchaser is responsible to be aware of the Terms & Conditions before ordering from the company The Sticker Shop Uk for they form a contract between both parties. Placing an order through the website, you agree to accept the Terms & Conditions and a legal binding contract is in force between the Company The Sticker Shop Uk and the purchaser.
Products will be made as per the wording/spacing requirements given by the purchaser. The Company The Sticker Shop Uk takes no responsibility in any way if the purchaser does not enter the wording/spacing as required when ordering.
The responsibility lies with the purchaser to ensure all details given to the company The Sticker Shop Uk via the Internet are correct. We hold no responsibility if the details are entered incorrectly.
If the Company The Sticker Shop Uk is unable, or unwilling to fulfil an order for any reason, then a full refund will be given. The liability on the companies half will be to the order value alone.